Privacy Policy

Neerभर

Last Updated: 26-02-2026

Neerभर ("we", "our", or "us") operates the Neerभर mobile application (the “App”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

1. Information We Collect
1.1 Personal Information
  • Full Name
  • Mobile Phone Number
  • Email Address (if provided)
  • Delivery Address
  • Profile Information
1.2 Location Information

We may collect precise GPS location data to enable delivery tracking, order fulfillment, and assignment of nearby delivery partners. Location access is required for certain features.

1.3 Order & Transaction Information

We collect order history, products ordered, transaction IDs, and payment status. We do not store complete debit or credit card details on our servers.

1.4 Device & Technical Information

We may collect device type, operating system, app version, IP address, and crash or performance data for analytics and improvements.

2. How We Use Your Information
  • To create and manage user accounts
  • To process and deliver orders
  • To enable real-time tracking
  • To process secure payments
  • To send OTP verification
  • To improve app performance
  • To prevent fraud and misuse
3. Data Sharing & Disclosure

We do not sell user data. We may share information with trusted service providers such as payment gateways, SMS providers, cloud hosting providers, and analytics services. We may also disclose information if required by law.

4. Data Security

We implement industry-standard security measures including HTTPS encryption, secure authentication mechanisms, and restricted access controls.

5. Data Retention

We retain personal data as long as the account remains active or as required for legal and accounting purposes.

6. User Rights

Users may request access, correction, or deletion of their personal data by contacting us.

7. Children's Privacy

Neerभर is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be reflected with an updated date.

9. Contact Us

Email: contact@synergie.in
Phone: +91-9220483033